Events

Learn more about Hidden Insights® through one of our events.  These are usually run in partnership with other organisations.  These are publicised here and through our newsletter, so sign up to our “news in your in-box”.

Our workshops are interactive and engaging.  They offer “real world” examples and plenty of takeaways in the form of case studies, good questions to ask and practical facilitation tips. Scroll down for examples of recent workshops.

We have run workshops for the Department of Health board, the Home Office, the National College of School Leadership/Virtual Staff College, Saïd Business School, University of Oxford, Oxford Brookes University, Cambridgeshire County Council, NHS Institute and the European Organisational Design Forum among others.

Forthcoming Events


Big benefits from small interventions – joint workshop with London Excellence

Thursday 20th October, 5:45pm to 7:30pm, London W1

Join us to learn how small interventions can make a significant difference to results.  This event will be hosted by Fujitsu Services at their Baker Street offices.

The LondonExcellence philosophy has always been one of the sharing of good business practice through peer learning and peer support.   In these challenging times, where budgets are tight, there has never been a greater need to be able to leverage maximum benefits for minimum costs.

We will share examples of how some organisations have done just that, using simple but powerful techniques.  Jane Lewis introduces case studies and some tools that will help you to find, grow and spread hidden solutions and create significant change within existing resources (or less).  This is all done in a way that engages and focuses your people.

For more information and to book your place: pdf download pdf file


Book before 15th October – Global Positive Deviance Conference

Monday 31st October – Thursday 3rd November 2016, Copenhagen – Global Conference, celebrating 25 years of Positive Deviance.  

With founders of positive deviance Monique Sternin and Marian Zeitlin.  Keynote speakers include Richard Pascale and Keith Grint, and many practitioners will be facilitating workshop and practical sessions, including Jane Lewis.  The conference is being organised by Lars Thuesen of WIN.

click_here for more information or book-now-button-longer-md


Boosting engagement and productivity with positive deviance – joint workshop with CIPD Sussex Branch

Tuesday 10th January 2017, 6:30pm to 8:30pm, Brighton

How leaders can harness the hidden abilities and diversity of their teams to deliver big changes from small differences – within the same resources or less.

This interactive workshop shows how leaders can uncover and harness hidden “treasure” in your organisation, to do more with less. We will introduce a simple process and underlying principles, that liberate latent skills and effective behaviours.

We’ll share a couple of the key tools and take you through some case studies. These will show how, by turning traditional thinking about the role of leaders on its head, you can exceed expectations of performance, create sustainable performance improvements and an engaged workforce.

More information: pdf download pdf file

click_here if you would like us to notify you when booking is open or bookmark this page to come back and check later.


Bookmark this page to keep an eye on what’s happening in the future.

See below for some examples of past events, and supporting resources.

— hidden insights event —

Organization and Behaviour change: expert “non-experts”, positive exceptions and Hidden Insights - British Psychological Society Learning Centre, London - June 3rd 2016

Current thinking recognises the value of emerging, co-creative approaches to behaviour change, and the importance of change platforms rather than change programmes.

The workshop was a practical, hands-on introduction to a group facilitation and problem-solving approach that has proved itself in:

  • Improving health outcomes (including malnutrition, MRSA infection, mental health, malaria)
  • Overcoming serious social issues (girl trafficking, FGM, rehabilitation of child soldiers, violence in prisons)
  • Solving work and productivity problems (sales performance, collaboration and conflict resolution, reduction in absence)

Hidden Insights® is a “developed-world” evolution of positive deviance, the Dr Marion Zeitlin/Jerry Sternin/Tufts University approach to solving health issues.  We call it Hidden Insights to differentiate the principles and processes we use.  Its key features are:

  • Delivers big differences in outcomes from small changes in behaviour/practice – within existing context and resources
  • Strengths-based AND defines and solves tough problems
  • Uncovers critical successful behaviours hidden even to their owners

Benefits – is unthreatening and engaging; gets ownership and commitment rather than buy-in, challenges taboos and myths in a constructive way; builds lasting “communities of capability” and resilience; “culturally neutral” yet can change organisational/community cultures from the inside out.

The workshop demonstrated key aspects of the group problem identification, enquiry, observation and learning process and associated coaching and facilitation tools and techniques, covering:

  • How this approach came to be and current applications and achievements
  • Practical work on recognising problems and discovering solutions
  • Takeaways include at least two different facilitation techniques and access to more
  • From practice to theory – links to well-known branches of theory
  • How to apply all or some of Hidden Insights in your current practice

Download the delegate feedback analysis: pdf download pdf file

— hidden insights event —

Arvind Singhal Positive Deviance workshop and unconference, Saïd Business School, University of Oxford, April 23rd and 24th 2015

Hosted by Hidden Insights at Saïd Business School, University of Oxford, this workshop was led by Professor Arvind Singhal, Director of the Social Justice Initiative at the University of Texas at El Paso, and Fellow of the Clinton School of Public Administration.  Over 60 participants from around the world enjoyed a highly entertaining and interactive walk through the positive deviance approach, with new case studies and complementary research.

These were presented by:

  • Professor Andrej Findor, Comenius University, Bratislava – positive examples of helping the Roma community in Slovakia
  • Lars Thuesen and Mark Munger – who showed the impact of the positive deviance work in prisons in Denmark, which reduced violence and absenteeism significantly
  • Jane Lewis – with examples of how PD has been adapted to deliver great outcomes for young and troubled parents in the UK.
  • Professor Yoko Kawamura from Kumamoto University – whose research identified how positive deviance revealed better ways of treating cancer patients.
  • Dr Martine Bouman and Dr Sarah Lubjuhn of the Centre for Media and Health in Gouda, who highlighted teacher/carer micro-behaviours that made a significant difference to outcomes for young immigrants with mental health problems.
  • Chris Eldridge, Yunus Center, Asian Institute of Technology, Thailand – integrating people back into society
  • Nobuyuki Ota, Valeocon, Japan – how PD practices improved sales of medical equipment by 80%
  • Dr Graham Lister, visiting professor at South Bank University, London – measuring and valuing wellbeing as an outcome/ROI of behaviour change programmes