Improving health and social care systems – are we forgetting something?

I’m writing this as a patient, parent, potential service user and change professional.  I  wonder anxiously what impact the latest round of NHS and social care reform will deliver, against the current political background.

My biggest anxiety is, will I and my friends and family be understood and actually helped, when we interact with the health and social care system?  Can professionals change their behaviour, and win time with patients, to understand and help them help themselves? Continue reading

Keynote speaker slot in European Organisational Design Conference – Frankfurt, 11th and 12th Nov

Frankfurt conf flyer Jane Lewis is  delighted to have been asked to be a keynote speaker at the inaugural caucus of the European Organisation Design Forum, in Frankfurt.  The theme of the conference is “building and designing new forms of networked organisations”.  The organisers have recognised that positive deviance is a great tool for creating and reinforcing networks in organisations, with a practical means of delivering results.

Jane will be joining speakers Professor George Romme, Professor of Entrepreneurship & Innovation and Dean of Industrial Engineering & Innovation Sciences at Eindhoven University of Technology (TU/e) and Professor Andrew Campbell, the Director of the Ashridge Strategic Management Centre.