Improving health and social care systems – are we forgetting something?

I’m writing this as a patient, parent, potential service user and change professional.  I  wonder anxiously what impact the latest round of NHS and social care reform will deliver, against the current political background.

My biggest anxiety is, will I and my friends and family be understood and actually helped, when we interact with the health and social care system?  Can professionals change their behaviour, and win time with patients, to understand and help them help themselves? Continue reading

A checklist for engaging people

Many change models, Hidden Insights included, stress the need for engaging people in change early on.  To do this, we need their active co-operation, and involvement, often in focus groups, large-scale events such as Open Space or World Cafe or just in conversations.  But you’ve got to get them to turn up in a positive frame of mind, ideally ready to volunteer to get involved….

Here’s a checklist, based on experience of implementing successful employee and community projects.  Its parent comes from the successful MRSA reduction project in the USA, recorded in the book, Inviting Everyone, Healing Healthcare Through Positive Deviance, by Arvind Singhal, Prucia Bruscell and Curt Lindberg.  We’ve added some learning of our own. Continue reading

Engagement and culture change in Cambridgeshire

We are delighted with the feedback from the learning-by-doing we did over the last year in Cambridgeshire.  People have taken the Hidden Insights concepts of “don’t decide about me, without me” and “acting their way into a new way of thinking” to heart.  They have grown in confidence and created amazing engagement and community action.

You can read more about the Grub Hub in Huntingdon here. Continue reading

News from Cambridge

We’ve just had a pilot project extended.  Initial funding from the Cambridgeshire Together for Families programme has brought eleven organisations into a learning programme, to use the Hidden Insights approach to reduce “revolving door” tenancies.  The early stages have created a lot of enthusiasm and support has been extended into the autumn.

Projects are now running in Cambridge City and in Wisbech, bringing together a range of housing associations and charities, including Accent, City Homes Cambridge, Making Money Count (Circle Roddans), Luminus, JobCentre Plus, Abbey People and the YMCA. Continue reading

Haringey extends Hidden Insights work to build community resilience

Woodward Lewis have been training Haringey Council and partnership agency staff in using Hidden Insights to tackle problems and to build better, more collaborative relationships, within existing resources.  The contract has just been extended into three new areas:

  • Helping the community to collaborate to address anti-social behaviour in Northumberland Park, N17
  • Helping vulnerable families to adjust to being more self-sufficient when leaving intensive support in N15 and
  • Helping young people leaving care to take responsibility and adapt to being more independent, with the support of personal advisers.

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PD user group endorses social value of positive deviance!

For the first time, representatives of nearly all the UK users of positive deviance met together in Westminster for a round-table debate on the value of positive deviance, and learning points from the exercises so far to carry forward into future projects.

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Indonesian positive deviance link to Woodward Lewis!

Whilst doing some research on what is going on in the world of Positive Deviance, we were really delighted to find that some of our blog posts have been reproduced on the website of the Positive Deviance Resource Centre, Faculty of  Public Health of the University of Indonesia.

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Positive feedback about Positively Deviant

The webinar with Involve and Sue Ritchie of MutualGain received a warm welcome from participants – “great, really inspiring webinar” was one comment in the “chat” box.

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Webinar with Involve – Friday 2nd March 12.00 – 1.30

We’re delighted to be working with Sue Ritchie of MutualGain again, this time on a webinar for Involve, the community engagement specialists.  Called “Positively Deviant”, it explains what positive deviance is and how it has delivered exceptional results in solving intractable community problems.  We will be talking about why it is different from other community engagement and empowerment models and how it works, using UK examples.

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Workshop – optimising social value through PD – 27th March

Southwark Council are kindly hosting a workshop for us on 27th March 2012.

Featuring speakers from recent UK positive deviance exercises in Cambridge and Peckham, this workshop shows how PD works, and optimises the social value of funds invested in it,  to:

  • De-victimise vulnerable people and put them on a path forward
  • Raise community awareness of issues and ignite positive action
  • Give people confidence and hope, and enable them to sustain new behaviours

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