Changing relationships for community adaptability
From malnourishment in a Vietnam village to young parents in deprived urban neighbourhoods, within any community there are a few people who have managed to overcome seemingly tough problems with the same resources as their peers.
Usually, these people are invisible to their peers and those in authority. Their successful ways remain locked away, no-one is able to learn from them and the problems persist.
Hidden Insights® unlocks these successes.
• It is not about providing experts to “fix” people and problems.
• It is low cost, fast acting and works anywhere, within current systems, processes and resources.
• It is fun and empowering to do.
It is a three-stage problem-solving process, developed from “positive deviance” which teaches people how to discover small differences in behaviour and practice, invisible to the majority, that make a huge difference in outcome. They then help everyone to learn them. We provide training and co-facilitation in the process.
The Hidden Insights learning programme – with measurable payback
We train managers, leaders, and staff how to create, lead and facilitate Hidden Insights projects and programmes. We can also train your trainers with a pack that can easily be customised to your context. Go to the Learning Programme page to read all about it.
Community Organisations the Hidden Insights team has worked with:
- Haringey Trouble Families Initiative
- Cambridgeshire Domestic Abuse Partnership
- Hampshire Childrens’ Services
- West Sussex Youth Services
- Hertfordshire Adult Care Services
- Peckham Positive Deviance Group
It’s completely transformed the working relationship between our teams, and this change has been sustained over the last year since the Hidden Insights workshop. It’s helped us cope with a much heavier case load
- Achieving more through community collaboration and coaching with Street Scene – download pdf file
- How teen parents led and facilitated preventative action – download pdf file
- How mums used positive deviance to become more confident with their young children – download pdf file
- Family Intervention Project “Stepping Down” Group – download pdf file
- Home Office Funded Project for Domestic Abuse – download pdf file